Create promo codes that clients can enter at checkout to get a percentage or fixed-amount discount on their booking.

Creating a discount code

  1. Go to Settings → Payments and scroll to Discount codes
  2. Click + New code
  3. Enter a code name — it will be automatically uppercased (e.g. WELCOME10)
  4. Choose Percentage (e.g. 10% off) or Fixed amount (e.g. £5 off)
  5. Optionally set a max uses limit — leave blank for unlimited
  6. Optionally set valid from and valid until dates to restrict when the code can be used
  7. Click Create code

How clients use a code

At the payment step of booking, clients will see a Have a discount code? link. Clicking it reveals a text field where they can enter their code. Once applied, the discount is shown with the new price before payment.

Discount codes do not apply to membership credit or package session bookings — only to paid bookings.

Managing codes

Each code in the list shows its discount, how many times it has been used, and its usage limit (if set). You can Deactivate a code at any time to stop it being accepted — or Activate it again later. You can also Delete a code permanently (this cannot be undone).

Tips

  • Use expiry dates for seasonal promotions (e.g. Black Friday, January offers)
  • Set a max uses of 1 for single-use introductory codes
  • Deactivate rather than delete so you keep the usage history