How Libby started working only the hours she chooses

Libby offers relaxation and performance massage from a cabin at the back of her garden, and runs a couple of Pilates classes. She’s building the practice up alongside a part-time job, so her hours matter.

“Before MassageHub I was taking bookings over email and Facebook Messenger, sending emails back and forth to find a suitable time. I would sometimes even end up working times I wouldn’t normally, because someone would ask for a time and I would do it anyway. Now I can send the booking link with my availability and that’s the only times I work. If people are interested, they can fit round my availability.”

Why she gave it a try

“There were two main reasons. The first being, if I’m booking someone personally, I much prefer if there’s online booking, so I didn’t want to lose people who liked the same thing. The second reason was to reduce the amount of back and forth emails and be clearer on my availability.”

What it took off her plate

“The emails trying to find suitable times for myself and clients. I can also send my Pilates clients their pre-exercise questionnaire before their first class, saving time and no longer having to keep paper copies.”

For her clients

“My regular clients like it because they can look ahead and book in a few months in advance to get their preferred times.”

The hassle it saves

“The reduction in paperwork saves me lots of hassle. Particularly when I don’t have a printer any more.”

Her advice to other therapists

“It’s definitely worth the cost. As a massage therapist I didn’t need lots of features. It’s perfect for what I need: a booking link to send to clients and put on social media, email reminders, paper-free notes and pre-treatment questionnaires.”

See Libby’s profile: Believe Fitness & Massage

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