Some clients bounce off a booking form but will happily book by messaging. A chat assistant on your booking page (and a shareable /dm link) has a quick conversation, offers real times from your live diary, takes the client's details and books them in — honouring your locations, buffers, travel area and any travel surcharge. It only ever offers what you actually have free, and books just like any other appointment, ready to collect payment on the day.
Some potential clients take one look at a multi-step form and message you instead. The chat assistant turns those messages into real bookings without you lifting a finger.
It opens from a “Prefer to chat?” button on your booking page and works through the same steps the form does, just conversationally: clinic or home visit, treatment, a spread of available times, and contact details. Crucially it reads your live availability, so it only ever offers treatments available at that location and times you genuinely have free, honouring your buffers, notice period and travel time. For home visits it checks the address is within your travel area and quotes any travel surcharge before the client commits.
There's also a direct link on its own — your booking address followed by /dm — to drop into an Instagram bio. Bookings land in your calendar unpaid rather than pre-marked as cash, ready for you to collect however you normally do: with Stripe connected that's Tap to Pay, their saved card or an emailed payment request, and either way you can mark a cash payment or bank transfer as paid. Because the chat can't take a card, it stays off if you need a deposit or full payment at the moment of booking and don't accept cash or have a payment link. Part of the Plus plan.
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Free to start. From £12/month for a full-time practice. No commission, ever.