How Sarah built a new practice around family life

Why she tried it

“I was struggling with the other app and saw an advert for MassageHub. It was exclusive to massage therapists and there was a free trial, so I thought I had nothing to lose. I tried it and immediately loved it. I could pick it up really well, I saw how customisable it was, and just got the feeling that this was for me.”

A discount code for every gym

Sarah trains in Brazilian Jiu-Jitsu and kickboxing herself, and treats a lot of martial artists.

“It looks professional, is easy for clients to use and has amazing features that are helping to grow my business. It’s enabled me to make connections with gyms using the promotions feature. I wanted to set up unique discount codes for affiliated gyms, and MassageHub has allowed me to do this effortlessly.”

No more paper

“It’s also helped me keep all my info in one place, using the SOAP notes feature after every client. It saves me having paper everywhere, and I can fill it in on the go after every treatment.”

Covered if a client doesn’t turn up

“I’ve been really lucky that I’ve not had any no-shows, but I customised my confirmation emails to tell clients about my cancellation policy, so I know I’m covered if it happens. There’s also a feature that lets you charge customers automatically if it does. I just haven’t had to use it yet, but it’s great to know it’s there to keep my time protected.”

A diary that changes every week

“Probably the best feature is the scheduling. I have to juggle childcare around my husband’s shifts, so every working week for me is slightly different. With MassageHub I have some set hours that repeat, but week on week I can go in and change it. And as things change quickly for me, I can do it from my phone within seconds!”

Everything to hand

“I can change appointments myself really quickly and easily, which is really useful when I or a client has had to reschedule. It’s also great for looking up client info. Once, as I was about to set off for a client, I realised I’d forgotten to check their address. Instead of looking back through emails, I found it in my client database in seconds.”

Her advice to other therapists

“I’ve already recommended it to my fellow massage therapists, as I can’t speak highly enough of it. It’s affordable, it’s constantly adding features by listening to its users, and it’s easy and quick. What every therapist needs. It does the hard work so we don’t have to!”