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MassageHub vs Acuity Scheduling

Acuity Scheduling (owned by Squarespace) is a popular appointment booking tool for service businesses. Plans start at $20/month (~£16) with a 7-day trial and no free tier. It is well regarded for its customisable client emails and smooth booking experience, but it is not designed for clinical practice.

Feature
MassageHub
Acuity Scheduling
Built for massage therapists
Yes
No — general service businesses
SOAP notes
Yes — included on free plan
No
Clinical intake forms
Yes — included on free plan
Yes — all plans
Online booking
Yes
Yes
Email reminders
Yes — from £12/mo
Yes — all plans
SMS reminders
Yes — from £24/mo
Yes — from ~£27/mo
No-show protection
Yes — from £12/mo
Yes — all plans
Smart travel time routing
Yes — from £12/mo
No
Free tier
Yes — permanent free tier
No — 7-day trial only
Packages / memberships
Yes — from £24/mo
Yes — from ~£27/mo
Gift certificates
Yes — from £24/mo
Yes — from ~£27/mo
UK-focused
Yes
No — US-based, USD pricing
Pricing
Free, £12/mo, or £24/mo
~£16–£39/mo, no free tier

Why therapists switch from Acuity Scheduling

Built for clinical massage practice

MassageHub is the alternative for UK massage therapists who keep clinical notes — the part general booking and beauty tools leave out.

  • SOAP notes and clinical intake forms on the free plan — not an add-on.
  • Your insurer and professional body typically expect client records to be kept for several years; MassageHub keeps them in one place, exportable any time.
  • Every note and intake response is encrypted at rest — readable only by you.

Need a head start? Free GDPR-ready SOAP & intake templates →

Already using Acuity Scheduling? Bring your clients across

Export your client list from Acuity Scheduling (or any spreadsheet) and import it into MassageHub in minutes. Drop in or paste the file and MassageHub pulls each client out for you to review — marketing consent and any blocked clients carry across, and UK phone numbers are tidied up automatically. Nothing is saved until you confirm the list.

Read the client import guide →

MassageHub pricing

Solo Free
Free
Good for getting started.
  • Online booking page
  • Client management
  • SOAP notes
  • Google Calendar sync
  • Online payments
  • Client portal
  • Intake forms
Solo Pro
£12/mo
For a full-time practice.
  • Everything in Free, plus:
  • Email reminders
  • Booking deposits & no-show protection
  • Smart travel time routing
  • Discount codes
  • Full revenue dashboard
  • Trusted Therapists listing
  • SOAP templates
Solo Plus
£24/mo
For therapists who want to do more.
  • Everything in Pro, plus:
  • SMS reminders
  • Gift cards
  • Treatment packages
  • Client memberships
  • Loyalty programme
  • AI-assisted SOAP notes
  • Events

Common questions

Does Acuity have a free plan?

No. Acuity has no free tier and starts at around £16/month. MassageHub has a permanent free plan, with paid tiers at £12/month (Solo Pro) and £24/month (Solo Plus).

Does Acuity have SOAP notes?

No. Acuity has no SOAP notes. MassageHub includes SOAP notes on the free plan, built for how massage therapists document their work.

Is MassageHub built for massage therapists?

Yes. Acuity is a general scheduling tool; MassageHub is built specifically for UK massage therapists, with SOAP notes, clinical intake, and smart travel-time routing for mobile work.

Is MassageHub a good Acuity alternative for UK massage therapists?

Yes. It adds SOAP notes Acuity does not offer, a permanent free tier, GBP pricing, and smart travel-time routing — and every clinical note is encrypted at rest. Insurers typically expect client records kept for several years, which MassageHub stores securely and exportable.

Try MassageHub free

No commission. No marketplace. Just your practice, your clients, your income.

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Work mobile? See why mobile therapists pick MassageHub →

Not sure about the no-marketplace model? Why we're not a marketplace →

Competitor information is based on publicly available pricing and feature documentation. Verify current details at each provider's website. Last reviewed June 2026.