MassageHub vs Fresha

Fresha is a widely used booking platform that operates as a marketplace, connecting clients with therapists. It charges £14.95/month, plus a 20% one-time commission — with a minimum of £4 per client — on every new client who discovers your business via the Fresha marketplace or app.

Feature

MassageHub

Fresha

New client commission

None

20% one-time fee (min. £4) per new marketplace client

Marketplace listing

No — your bookings stay yours

Yes — shared with competitors

SOAP notes

Yes — included on free plan

Clinical intake forms

Yes — included on free plan

Yes

Online booking

Yes

Email reminders

Yes — from £12/mo

Yes

SMS reminders

Yes — from £24/mo

Yes

No-show protection

Yes — from £12/mo

Yes

Smart travel time routing

Yes — from £12/mo

Limited

UK-focused

Yes

Global platform

Pricing

Free, £12/mo, or £24/mo — no commission

£14.95/mo + 20% commission on new marketplace clients

Why therapists switch from Fresha

✓Fresha charges £14.95/month plus a 20% one-time commission (minimum £4) on each new client from their marketplace — MassageHub starts free, with zero commission, ever.
✓Fresha's marketplace means you're competing side-by-side with other therapists for your own clients' attention.
✓MassageHub includes SOAP notes and clinical documentation from the free plan — Fresha does not.
✓MassageHub is built specifically for massage therapists, with mobile travel routing, buffer times, and clinical intake forms.

Built for clinical massage practice

MassageHub is the alternative for UK massage therapists who keep clinical notes — the part general booking and beauty tools leave out.

✓SOAP notes and clinical intake forms on the free plan — not an add-on.
✓Your insurer and professional body typically expect client records to be kept for several years; MassageHub keeps them in one place, exportable any time.
✓Every note and intake response is encrypted at rest — readable only by you.

Need a head start? Free GDPR-ready SOAP & intake templates →

Already using Fresha? Bring your clients across

Export your client list from Fresha (or any spreadsheet) and import it into MassageHub in minutes. Drop in or paste the file and MassageHub pulls each client out for you to review — marketing consent and any blocked clients carry across, and UK phone numbers are tidied up automatically. Nothing is saved until you confirm the list.

Read the Fresha migration guide →

MassageHub pricing

Solo Free

Free

Good for getting started.

✓Online booking page
✓Client management
✓SOAP notes
✓Google Calendar sync
✓Online payments
✓Client portal
✓Intake forms

Solo Pro

£12/mo

For a full-time practice.

Everything in Free, plus:
✓Email reminders
✓Booking deposits & no-show protection
✓Smart travel time routing
✓Discount codes
✓Full revenue dashboard
✓Trusted Therapists listing
✓SOAP templates

Solo Plus

£24/mo

For therapists who want to do more.

Everything in Pro, plus:
✓SMS reminders
✓Gift cards
✓Treatment packages
✓Client memberships
✓Loyalty programme
✓AI-assisted SOAP notes
✓Events

Common questions

Does MassageHub charge commission like Fresha?

No. MassageHub never charges commission. Fresha charges a 20% one-time commission (minimum £4) on every new client from its marketplace, on top of its £14.95/month fee. MassageHub is a flat subscription and you keep 100% of every booking.

Does Fresha have SOAP notes?

No. Fresha does not include SOAP notes. MassageHub includes SOAP notes and clinical intake forms on the free plan, built for how massage therapists document their work.

Is there a free plan?

Yes. MassageHub has a permanent free plan with online booking, client records, SOAP notes and intake forms. Paid tiers are £12/month (Solo Pro) and £24/month (Solo Plus), with no commission on either.

Is MassageHub a good Fresha alternative for UK massage therapists?

Yes. It is built specifically for UK massage therapists who keep clinical records: SOAP notes and intake forms on the free plan, every note encrypted at rest, and no marketplace or commission. Your insurer and professional body typically expect client records to be kept for several years, and MassageHub stores them securely and exportable.

Try MassageHub free

No commission. No marketplace. Just your practice, your clients, your income.

Start free — no card required

Work mobile? See why mobile therapists pick MassageHub →

Not sure about the no-marketplace model? Why we're not a marketplace →

Competitor information is based on publicly available pricing and feature documentation. Verify current details at each provider's website. Last reviewed June 2026.