MassageHub vs Jena

Jena (jena.so) is a UK booking platform aimed at solo beauty professionals — nail techs, hairdressers, barbers, makeup artists, and aestheticians who work from home or rent a chair. It costs £19/month (or £12.50/month when paid annually). SMS reminders are a £5/month add-on, with marketing SMS charged separately at 5p per message. Massage therapists are mentioned but are not the target audience — Jena has no SOAP notes, no clinical intake forms, and no mobile travel routing.

Feature

MassageHub

Jena

Built for massage therapists

Yes

No — solo beauty pros (nails, hair, barbers, makeup)

SOAP notes

Yes — included on free plan

Clinical intake forms

Yes — included on free plan

Basic consultation form only

Smart travel time routing

Yes — from £12/mo

Service areas / mobile booking rules

Yes — from £12/mo

Online booking

Yes

Email reminders

Yes — from £12/mo

Yes

SMS reminders

Included from £24/mo

£5/mo add-on on top of £19/mo base

Booking deposits

Yes — from £12/mo

Yes

Tap-to-pay card reader

Via Stripe Terminal

Yes — built-in

AI website builder

Branded public booking page

Yes — "10-minute" AI site

Before/after portfolio

No — not massage-relevant

Yes

Free tier

Yes — permanent free tier

UK-focused

Yes

Yes (UK-based)

Pricing

Free, £12/mo, or £24/mo

£19/mo (£12.50/mo annual) + £5/mo SMS add-on

Why therapists switch from Jena

✓Jena has no SOAP notes and only basic consultation forms — MassageHub includes full SOAP notes and clinical intake forms on the free plan, built specifically for how massage therapists document their work.
✓Jena has no smart travel time routing — if you work mobile, MassageHub automatically calculates buffer time between locations, handles per-area service rules, and blocks travel time in your calendar.
✓MassageHub is built for massage therapists specifically. Jena is a beauty-generalist platform — its feature priorities (AI website builder, before/after portfolio galleries) are aimed at nail techs and makeup artists, not clinical practice.
✓MassageHub has a permanent free tier with SOAP notes and intake forms included, and an email-reminder Pro tier at £12/mo below its SMS plan — Jena has no free tier and no intermediate pricing. At the SMS level both land near £24/mo, but marketing SMS is also included on MassageHub Plus whereas Jena charges 5p per marketing message on top.

Built for clinical massage practice

MassageHub is the alternative for UK massage therapists who keep clinical notes — the part general booking and beauty tools leave out.

✓SOAP notes and clinical intake forms on the free plan — not an add-on.
✓Your insurer and professional body typically expect client records to be kept for several years; MassageHub keeps them in one place, exportable any time.
✓Every note and intake response is encrypted at rest — readable only by you.

Need a head start? Free GDPR-ready SOAP & intake templates →

Already using Jena? Bring your clients across

Export your client list from Jena (or any spreadsheet) and import it into MassageHub in minutes. Drop in or paste the file and MassageHub pulls each client out for you to review — marketing consent and any blocked clients carry across, and UK phone numbers are tidied up automatically. Nothing is saved until you confirm the list.

Read the client import guide →

MassageHub pricing

Solo Free

Free

Good for getting started.

✓Online booking page
✓Client management
✓SOAP notes
✓Google Calendar sync
✓Online payments
✓Client portal
✓Intake forms

Solo Pro

£12/mo

For a full-time practice.

Everything in Free, plus:
✓Email reminders
✓Booking deposits & no-show protection
✓Smart travel time routing
✓Discount codes
✓Full revenue dashboard
✓Trusted Therapists listing
✓SOAP templates

Solo Plus

£24/mo

For therapists who want to do more.

Everything in Pro, plus:
✓SMS reminders
✓Gift cards
✓Treatment packages
✓Client memberships
✓Loyalty programme
✓AI-assisted SOAP notes
✓Events

Common questions

Does Jena have SOAP notes?

No. Jena is built for solo beauty pros and offers only a basic consultation form — no SOAP notes and no clinical intake. MassageHub includes full SOAP notes and clinical intake on the free plan.

Is MassageHub cheaper than Jena?

MassageHub starts free and has a £12/month tier below its SMS plan; Jena is £19/month (£12.50 annual) with no free tier and SMS as a £5/month add-on. At the SMS level both land near £24/month.

Is there a free plan?

Yes. MassageHub has a permanent free plan with SOAP notes and intake forms; Jena has no free tier. Paid tiers are £12/month and £24/month.

Is MassageHub a good Jena alternative for UK massage therapists?

Yes. Jena is a beauty generalist; MassageHub is built for massage therapists who keep clinical notes — SOAP notes and intake on the free plan, encrypted at rest — with smart travel-time routing and service-area rules for mobile work. Insurers typically expect records kept for several years, stored securely.

Try MassageHub free

No commission. No marketplace. Just your practice, your clients, your income.

Start free — no card required

Work mobile? See why mobile therapists pick MassageHub →

Not sure about the no-marketplace model? Why we're not a marketplace →

Competitor information is based on publicly available pricing and feature documentation. Verify current details at each provider's website. Last reviewed June 2026.