MassageHub vs Setmore

Setmore is a widely-used scheduling platform offering a generous free tier and a Pro plan at $12 per user per month (~£9), or $5/user/month (~£4) when paid annually. It covers online booking, payments, and reminders for a broad range of service businesses — from salons to consultants. It does not include clinical documentation or tools specific to massage therapy.

Feature

MassageHub

Setmore

Built for massage therapists

Yes

No — general service businesses

SOAP notes

Yes — included on free plan

Clinical intake forms

Yes — included on free plan

Online booking

Yes

Email reminders

Yes — from £12/mo

Yes — free plan

SMS reminders

Yes — from £24/mo

Yes — Pro only (~£9/mo, or ~£4/mo annual)

No-show protection / deposits

Yes — from £12/mo

Yes — free plan

Smart travel time routing

Yes — from £12/mo

Free tier

Yes — permanent free tier

Yes — 200 appts/month

2-way calendar sync

Yes — free plan

Yes — Pro only

UK-focused

Yes

No — US-based, USD pricing

Pricing

Free, £12/mo, or £24/mo

Free (200 appts), ~£9/mo Pro (or ~£4/mo annual)

Why therapists switch from Setmore

✓Setmore has no SOAP notes and no clinical intake forms — MassageHub includes both on the free plan, built specifically for how massage therapists document their work.
✓Setmore has no smart travel time routing — if you work mobile, MassageHub automatically calculates buffer time between locations using real journey times.
✓MassageHub is built around the massage therapy workflow: appointment types, clinical records, and client intake are all designed for the profession.
✓MassageHub is UK-based with GBP pricing — Setmore is US-based with USD pricing, which adds friction for UK therapists.

Built for clinical massage practice

MassageHub is the alternative for UK massage therapists who keep clinical notes — the part general booking and beauty tools leave out.

✓SOAP notes and clinical intake forms on the free plan — not an add-on.
✓Your insurer and professional body typically expect client records to be kept for several years; MassageHub keeps them in one place, exportable any time.
✓Every note and intake response is encrypted at rest — readable only by you.

Need a head start? Free GDPR-ready SOAP & intake templates →

Already using Setmore? Bring your clients across

Export your client list from Setmore (or any spreadsheet) and import it into MassageHub in minutes. Drop in or paste the file and MassageHub pulls each client out for you to review — marketing consent and any blocked clients carry across, and UK phone numbers are tidied up automatically. Nothing is saved until you confirm the list.

Read the client import guide →

MassageHub pricing

Solo Free

Free

Good for getting started.

✓Online booking page
✓Client management
✓SOAP notes
✓Google Calendar sync
✓Online payments
✓Client portal
✓Intake forms

Solo Pro

£12/mo

For a full-time practice.

Everything in Free, plus:
✓Email reminders
✓Booking deposits & no-show protection
✓Smart travel time routing
✓Discount codes
✓Full revenue dashboard
✓Trusted Therapists listing
✓SOAP templates

Solo Plus

£24/mo

For therapists who want to do more.

Everything in Pro, plus:
✓SMS reminders
✓Gift cards
✓Treatment packages
✓Client memberships
✓Loyalty programme
✓AI-assisted SOAP notes
✓Events

Common questions

Does Setmore have SOAP notes?

No. Setmore is a general scheduling tool with no SOAP notes and no clinical intake forms. MassageHub includes both on the free plan, built specifically for massage therapists.

Is MassageHub better value than Setmore for UK therapists?

Setmore is US-based and priced in USD (Pro around £9/month). MassageHub is UK-built with GBP pricing — free to start, then £12/month (Solo Pro) or £24/month (Solo Plus).

Is there a free plan?

Yes — both have a free tier, but MassageHub’s free plan includes SOAP notes and intake forms, which Setmore does not. Paid tiers are £12/month and £24/month.

Is MassageHub a good Setmore alternative for UK massage therapists?

Yes. It is built for UK massage therapists who keep clinical notes — SOAP notes and intake on the free plan, encrypted at rest — with GBP pricing and smart travel-time routing Setmore does not offer. Insurers typically expect records kept for several years, stored securely.

Try MassageHub free

No commission. No marketplace. Just your practice, your clients, your income.

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Work mobile? See why mobile therapists pick MassageHub →

Not sure about the no-marketplace model? Why we're not a marketplace →

Competitor information is based on publicly available pricing and feature documentation. Verify current details at each provider's website. Last reviewed June 2026.