MassageHub vs Treatwell

Treatwell is a UK booking marketplace primarily aimed at salons, spas, and beauty businesses. It charges a monthly subscription fee plus a 35% commission on the first booking made by each new client they bring you from their marketplace.

Feature

MassageHub

Treatwell

New client commission

None

35% on first booking from each new marketplace client

Marketplace listing

No — direct booking only

Yes — shared with competitors

SOAP notes

Yes — included on free plan

Clinical intake forms

Yes — included on free plan

Limited

Online booking

Yes

Email reminders

Yes — from £12/mo

Yes

SMS reminders

Yes — from £24/mo

Yes

No-show protection

Yes — from £12/mo

Yes

Smart travel time routing

Yes — from £12/mo

UK-focused

Yes

Yes (UK-based)

Pricing

Free, £12/mo, or £24/mo — no commission

Monthly fee + 35% commission on new marketplace clients

Why therapists switch from Treatwell

✓Treatwell charges 35% commission on the first booking from every new client they bring you — MassageHub charges zero commission, ever.
✓Treatwell's marketplace puts you alongside hundreds of competitors in your area.
✓MassageHub is built for massage therapists specifically — with SOAP notes, clinical intake forms, and mobile travel management.
✓With MassageHub, your booking page is yours — not a shared marketplace listing.

Built for clinical massage practice

MassageHub is the alternative for UK massage therapists who keep clinical notes — the part general booking and beauty tools leave out.

✓SOAP notes and clinical intake forms on the free plan — not an add-on.
✓Your insurer and professional body typically expect client records to be kept for several years; MassageHub keeps them in one place, exportable any time.
✓Every note and intake response is encrypted at rest — readable only by you.

Need a head start? Free GDPR-ready SOAP & intake templates →

Already using Treatwell? Bring your clients across

Export your client list from Treatwell (or any spreadsheet) and import it into MassageHub in minutes. Drop in or paste the file and MassageHub pulls each client out for you to review — marketing consent and any blocked clients carry across, and UK phone numbers are tidied up automatically. Nothing is saved until you confirm the list.

Read the client import guide →

MassageHub pricing

Solo Free

Free

Good for getting started.

✓Online booking page
✓Client management
✓SOAP notes
✓Google Calendar sync
✓Online payments
✓Client portal
✓Intake forms

Solo Pro

£12/mo

For a full-time practice.

Everything in Free, plus:
✓Email reminders
✓Booking deposits & no-show protection
✓Smart travel time routing
✓Discount codes
✓Full revenue dashboard
✓Trusted Therapists listing
✓SOAP templates

Solo Plus

£24/mo

For therapists who want to do more.

Everything in Pro, plus:
✓SMS reminders
✓Gift cards
✓Treatment packages
✓Client memberships
✓Loyalty programme
✓AI-assisted SOAP notes
✓Events

Common questions

Does MassageHub charge commission like Treatwell?

No. MassageHub charges zero commission. Treatwell charges 35% commission on the first booking from each new client it brings you from its marketplace, plus a monthly fee. With MassageHub you keep 100% of every booking.

Does Treatwell have SOAP notes?

No. Treatwell has no SOAP notes and only limited intake forms. MassageHub includes full SOAP notes and clinical intake on the free plan, built for massage therapists.

Is there a free plan?

Yes. MassageHub has a permanent free plan including SOAP notes and intake forms. Paid tiers are £12/month (Solo Pro) and £24/month (Solo Plus), with no commission.

Is MassageHub a good Treatwell alternative for UK massage therapists?

Yes. It is built for UK massage therapists who keep clinical notes — SOAP notes and intake on the free plan, encrypted at rest — with your own booking page instead of a shared marketplace listing, and no commission. Insurers and professional bodies typically expect records kept for several years, which MassageHub stores securely.

Try MassageHub free

No commission. No marketplace. Just your practice, your clients, your income.

Start free — no card required

Work mobile? See why mobile therapists pick MassageHub →

Not sure about the no-marketplace model? Why we're not a marketplace →

Competitor information is based on publicly available pricing and feature documentation. Verify current details at each provider's website. Last reviewed June 2026.