Urban is a UK on-demand wellness marketplace operating in London, Manchester, Birmingham, Edinburgh, and Glasgow. There is no monthly subscription fee — instead, Urban takes 30–40% commission on every booking. Clients book through the Urban app and platform; therapists do not own the client relationship.
MassageHub is the alternative for UK massage therapists who keep clinical notes — the part general booking and beauty tools leave out.
Need a head start? Free GDPR-ready SOAP & intake templates →
Export your client list from Urban (or any spreadsheet) and import it into MassageHub in minutes. Drop in or paste the file and MassageHub pulls each client out for you to review — marketing consent and any blocked clients carry across, and UK phone numbers are tidied up automatically. Nothing is saved until you confirm the list.
Read the client import guide →No. Urban takes 30–40% commission on every booking — up to £32 on an £80 massage. MassageHub charges zero commission; you keep 100% on a flat subscription (free, £12 or £24/month).
With MassageHub your clients are yours — your own branded booking page and client records. With Urban the client relationship belongs to Urban, and you cannot contact clients outside the platform.
No. Urban has no SOAP notes or clinical intake. MassageHub includes both on the free plan.
Yes. It is built for UK massage therapists who keep clinical records — SOAP notes and intake on the free plan, encrypted at rest — with no commission and your own brand. Insurers typically expect records kept for several years, stored securely and exportable.
No commission. No marketplace. Just your practice, your clients, your income.
Start free — no card requiredWork mobile? See why mobile therapists pick MassageHub →
Not sure about the no-marketplace model? Why we're not a marketplace →
Competitor information is based on publicly available pricing and feature documentation. Verify current details at each provider's website. Last reviewed June 2026.