MassageHub vs Urban

Urban is a UK on-demand wellness marketplace operating in London, Manchester, Birmingham, Edinburgh, and Glasgow. There is no monthly subscription fee — instead, Urban takes 30–40% commission on every booking. Clients book through the Urban app and platform; therapists do not own the client relationship.

Why therapists switch from Urban

• ✓Urban takes 30–40% of every booking — on a £80 massage, that is up to £32 gone before you see a penny. MassageHub takes zero commission, ever.
• ✓Urban owns the client relationship — you cannot contact clients outside the platform or bring them to your own booking page.
• ✓MassageHub gives you your own branded booking page, your own client records, and full control over your pricing.
• ✓MassageHub includes SOAP notes, clinical intake forms, and professional documentation — Urban has none of this.
• ✓Urban operates only in select UK cities. MassageHub works anywhere in the UK.

MassageHub pricing

Competitor information is based on publicly available pricing and feature documentation. Verify current details at each provider's website. Last reviewed March 2026.